1. Who we are
Momentoid is a mobile app for creating polaroid-style photo memories, applying analog-inspired filters, adding handwritten notes, saving photos, and sharing moments. For privacy questions, requests, or concerns, contact us at hello@momentoid.app.
2. Information we process
Depending on the features you use, Momentoid may process the following categories of information:
- Photos you capture, import, edit, save, or share through the app.
- Handwritten notes, captions, frame choices, filter choices, and local app preferences.
- Camera, photo library, notification, and local authentication permission status.
- Purchase, subscription, entitlement, trial, and restore status for premium features.
- Device, app version, diagnostics, crash, performance, and usage analytics data.
- Push notification identifiers and notification preference data if notifications are enabled.
- Messages and contact details you voluntarily send to support by email.
3. Photos and local content
Your photos are used to provide the features you choose, such as capture, preview, filtering, framing, saving, and sharing. Many photo-related files and settings are stored locally on your device. If you delete the app, local content may be removed according to your device and operating system behavior.
Momentoid does not sell your photos. You should still keep your own backups of important memories, because local device storage, app deletion, device loss, or operating system issues may affect access to content.
4. App permissions
Momentoid may request permissions only when needed for app features:
- Camera access is used to take photos inside the app.
- Photo library access is used to import photos and save finished photo memories.
- Notification permission is used only if you enable reminders or app notifications.
- Face ID, Touch ID, or device passcode may be used for app lock if you enable that feature.
- Location Data: Momentoid requests location access solely to enable the "Ghost Memories" feature. Distance calculations are performed entirely on your device. We do not collect, store, or transmit your location data to our servers.
You can change permissions at any time in your device settings.
5. How information is used
We use information to operate and improve Momentoid, including to:
- Provide camera, photo import, filter, frame, note, save, and share features.
- Remember your preferences and keep the app experience consistent.
- Validate purchases, subscriptions, free trials, premium access, and restorations.
- Send notifications if you opt in.
- Understand app stability, crashes, performance, and general feature usage.
- Respond to support requests, privacy requests, and legal obligations.
6. Third-party services
Momentoid may use trusted third-party services to operate the app. These providers may process limited data on our behalf:
- Apple App Store and StoreKit for purchases, subscriptions, refunds, trials, and entitlement status.
- RevenueCat or similar purchase infrastructure for premium access validation and restore flows.
- Firebase Analytics for app analytics, diagnostics, and performance insights.
- OneSignal for push notifications. Momentoid does not intentionally use OneSignal location features.
- Expo, React Native, and related platform services required to build and run the app.
These services have their own privacy practices. We use them only for app functionality, reliability, analytics, notifications, purchases, and support.
7. Sharing and sale
We do not sell your personal information. We may share limited information with service providers when necessary to operate the app, process purchases, deliver notifications, analyze performance, comply with law, prevent fraud, protect rights, or respond to valid legal requests.
8. Retention
Local app content may remain on your device until you delete it, reset app data, or remove the app. Purchase records may be retained by Apple and purchase infrastructure providers according to their rules. Analytics, diagnostics, support messages, and notification-related records are retained only as long as reasonably needed for the purposes described in this policy, unless a longer period is required by law.
9. Security
We use reasonable technical and organizational measures to protect information processed through Momentoid. No app, device, or network can be guaranteed to be completely secure. You are responsible for protecting access to your device, Apple account, and backups.
10. Children
Momentoid is not directed to children under 13 or to children under the minimum age required by applicable local law. If you believe a child has provided personal information through Momentoid, contact us so we can review and respond appropriately.
11. Your rights
Depending on your location, you may have rights to request access, deletion, correction, restriction, portability, or objection relating to certain personal information. You can also manage camera, photo, notification, and authentication permissions through your device settings.
To make a request, email hello@momentoid.app. We may need enough information to verify and process the request.
12. International users
Momentoid and the services it relies on may process information in countries other than where you live. When information is transferred internationally, it is handled according to this policy and applicable legal requirements.
13. Changes
We may update this Privacy Policy from time to time. The latest version will be posted on this page with the effective date. If changes are material, we may provide additional notice where required.
14. Contact
For privacy requests, questions, deletion requests, or App Store review inquiries, contact hello@momentoid.app.